FixNovember 2, 2026
Signing up asks for your name again
Signing up is two steps: Set up your company, then Your Profile, where you put in your name. Since mid-August, finishing the first step sent you straight into the app and the second step never showed. Your company was saved and you could work, but your account kept a placeholder name taken from your email address, and that is what your crew saw on tasks, timecards and comments.
Sign-up now stays on Your Profile until you've entered your name, then takes you in.
Already signed up and seeing an email-style name? Change it under Settings → Profile.