FixNovember 2, 2026

Signing up asks for your name again

Signing up is two steps: Set up your company, then Your Profile, where you put in your name. Since mid-August, finishing the first step sent you straight into the app and the second step never showed. Your company was saved and you could work, but your account kept a placeholder name taken from your email address, and that is what your crew saw on tasks, timecards and comments.

Sign-up now stays on Your Profile until you've entered your name, then takes you in.

Already signed up and seeing an email-style name? Change it under Settings → Profile.

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