STrOp · Learn
Practical knowledge for specialty contractors
Compliance, change management, project controls, and the data discipline that compounds across bids. Written for California specialty subs — owners, PMs, estimators, and the field.
Dispatch board basics
The day's service calls, who's on each, and what's still unscheduled — run the board in the morning and every tech knows where they're going without a phone tree.
Service agreements — cadence, visits, invoicing
Turn recurring maintenance into an agreement STrOp works from — the visit cadence generates the calls, the billing cadence drives the invoices, and neither depends on anyone remembering.
Set up a service agreement — cadence, visits, dispatch, invoice
Turn a "walk it every three months" customer into an agreement that knows its next visit, puts it on the dispatch board with a tech, and bills it on its own terms when the visit is done.
Work a warranty callback — log it, fix it, keep the lesson
Log a warranty item against the one-year clock, send someone out with a date and a bucket, close it with a root cause, and file the lesson where the next estimate will find it.
See STrOp in action
Single-pipeline operations for California specialty contractors — bid through warranty.
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